Privacy Policy — Organised With Care

Last updated: 10 July 2026

Organised With Care ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website, join our email list, or buy a digital product through our Shopify checkout.

Who we are

Organised With Care sells digital organisation tools for families, including The Aging Parent Care Binder. You can contact us at hello@organisedwithcare.shop.

Information we collect

Order information. When you buy from us, checkout is handled by Shopify. Shopify collects the details needed to process your order, such as your name, email address, billing details, payment details, and order information. We can see the order details needed to support your purchase, but we do not receive or store your full payment card details.
Email marketing information. If you sign up for emails, request a free checklist, or opt in during checkout, your email address and subscription preferences may be stored in Shopify so we can send the emails you requested.
Support information. If you contact us, we collect the information you choose to send, such as your email address, order number, and message.
Website and analytics information. We use Shopify analytics to understand how visitors use the website and store. This may include technical information such as device type, browser, approximate location, pages viewed, referring pages, and checkout activity.

How we use information

To process orders, provide checkout, and deliver digital downloads.
To send order confirmations, download links, and service messages.
To respond to customer support requests.
To send marketing emails where you have opted in.
To improve the website, product pages, checkout experience, and customer support.
To protect the website, prevent fraud, and meet legal or tax obligations.

Shopify and payment processing

Our store, checkout, payment processing, order management, digital delivery, and analytics are handled through Shopify and Shopify-related services. Shopify processes personal information according to its own policies, including the Shopify Privacy Policy.

Email marketing

If you subscribe to marketing emails, we may send product updates, helpful care-organisation content, launch notices, and related offers. You can unsubscribe at any time using the link in the email or by contacting us.

Cookies and analytics

Shopify may use cookies and similar technologies to run checkout, remember preferences, secure the store, and provide analytics. For more detail, see our Cookie & Analytics Policy.

Sharing information

We do not sell your personal information. We share information only with service providers that help us run the store, deliver products, process payments, send emails, provide analytics, comply with the law, or protect our rights.

International customers

We sell to customers in multiple markets, including the UK, US, and EU. Your information may be processed in countries other than your own by Shopify or other service providers. Where required, those providers use legal safeguards for international data transfers.

Your rights

Depending on where you live, including in the UK, EU, or parts of the US, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also have the right to withdraw marketing consent.

To make a privacy request, email hello@organisedwithcare.shop. We may need to verify your identity before completing a request.

Keeping information

We keep order, support, and email information only for as long as needed to provide the product, support your order, meet legal obligations, resolve disputes, and maintain business records.

Children

Our products and website are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.